Privacy Policy

This privacy notice sets out how the Real Meal Deal campaign collects, uses and shares the information you provide to us, and the information we collect from other sources in the course of operating our business and our website, for the purpose of running a successful Real Meal Deal Campaign.

By visiting our website, you are accepting and consenting to the practices set out below. Please leave our website if you do not agree to the terms set out below.

Information we collect

In accordance with the European Union’s General Data Protection Regulation 2016/679 (“GDPR”) we may collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on our website or by corresponding with us by phone, email or otherwise. The information you give us may include your name, job title, work address, email address, phone number and business information.
Information we collect when you use our website. When you visit our website, we may automatically collect details of your IP address, the name of your ISP, and what type of device you are using to access our service so we can optimise your use of our website.
Information we receive from other sources. We carry out targeted research into organisations which may benefit from our proposed scheme, and may wish to support our campaign based on specific sector criteria. We also carry out research on decision makers and decision influencers who may support our campaign proposals. We aim to contact relevant decision makers and government relations, or corporate communications, and public affairs employees within relevant organisations using personal information (including name, job title and work contact details) gathered from publicly accessible sources such as search engines or websites.

How we use the information we collect

In accordance with the European Union’s General Data Protection Regulation 2016/679 (“GDPR”) we rely on at least one of the following legal grounds to process your personal information:

Compliance with law or regulation. We may use your personal information as necessary to comply with applicable law and regulation.
Legitimate interest. We may use your personal information for our legitimate interests. This may include the management, marketing and promotion of our campaign.
We may (but in many cases do not) need your consent to use your personal information. You can withdraw your consent by contacting us – please see below.

We may use your personal information for the following organisational functions:

To provide information to you as a supporter of our campaign.
To engage you in activity relating to our campaign, including the provision of newsletters, updates, event invitations and other communications that may be of interest to you.
To comply with legal and regulatory obligations that we must discharge.
To record or understand your use of our website or our other online services for our business purposes, such as analysis of usage, measurement of site performance and generation of marketing reports.
For our legitimate organisational interests, such as undertaking research and analysis, and managing the operation of our websites and our campaign.
To examine any complaints or queries you may have.

Sharing your information

The Real Meal Deal campaign and its associated intellectual property, including logos and campaigning materials, is owned wholly by Edenred (UK Group) Limited, the data controller. The address of Edenred (UK Group) Limited is 50 Vauxhall Bridge Road, London SW1V 2RS. The Data Protection Officer can be contacted via email at [email protected]

The campaign, including the management of this website is administered by WA Communications, the data processor. This means that your personal information will be accessible to both Edenred in its capacity as the data controller, and to WA Communications in its capacity as the data processor.

We may also on occasion share your personal information outside these named organisations. This may include:

Business partners, suppliers and sub-contractors, bound by obligations of confidentiality, for the performance of a contract we enter with you or for other purposes described in this notice.
When required by law, regulation, or court order, for example, if we are under a duty to disclose your personal information to comply with a legal obligation.
E-mail marketing platforms that assist us in sending electronic communications.

Keeping your information and information security

Your data is stored in a confidential database and on a secure server within the European Union, supported by dual factor authentication for electronic communication and encrypted SSL payment systems, accessible only to the company’s current employees.

Related company policies and internal processes underpin our commitment to confidentiality and privacy.

We do not routinely share information outside the European Union. Where we transfer your personal information outside Europe, we will ensure it is protected and transferred in a manner consistent with legal requirements applicable to the information.

Data Retention

Our data retention periods are as follows:

Edenred Service data 6 years (generally from last data subject login)

Edenred Survey data 3 years

Disclosure of personal information

Edenred will ensure that your personal information is not disclosed to unauthorised third parties, including family members, friends, government bodies, and in certain circumstances, the Police. Edenred will not sell, rent or trade your personal data. Data protection legislation does however permit certain disclosures without consent when the information is requested for one or more of the following purposes:

To safeguard national security
Prevention or detection of crime including the apprehension or prosecution of offenders
Assessment or collection of tax duty
Discharge of regulatory functions (includes health, safety and welfare of persons at work)
To prevent serious harm to a third party
To protect the vital interests of the individual, this refers to life and death situations
All requests to provide personal data for one of the above reasons will be specifically authorised by the Edenred Information Security & Compliance Officer.

Your rights and options

You have legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us (please see below). You can do this to:

Object to, and request we restrict, the processing of your personal information in certain circumstances, for example marketing purposes. There may be circumstances where we are legally entitled to refuse that request, for example public interest or, if there is no compelling reason to the contrary, legitimate interest.
Request we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information, but we are legally entitled to retain it. For example, when asked to remove a record from our database, we may retain minimal information to ensure we do not contact you, or collect such information, again.
Request we correct your personal information if it is inaccurate or incomplete.
Obtain information about the processing of your personal information and access to the personal information which we hold about you.
Receive, in some circumstances, some personal information in a structured, commonly-used and machine-readable format and/or request we transmit that information to a third party where this is technically feasible. This right only applies to personal information which you have provided to us.
Withdraw your consent. However, in certain circumstances, it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.
Lodge a complaint with the relevant data protection authority, if you think that any of your rights have been infringed by us. The Information Commissioner Office’s helpline for advice on data protection and your information rights is here https://ico.org.uk/global/contact-us/ or call them on 0303 123 1113.

Changes to our privacy notice

This privacy notice will be reviewed, and may be updated, from time to time. Please check frequently to see any updates or changes.

Contacting us

If you would like further information on the collection, use, disclosure, transfer or processing of your personal information, or the exercise of any of the rights listed above, please contact us.

You can do this by writing to us at: [email protected] or 6th Floor Artillery House, 11-19 Artillery Row, London, SW1P 1RT. Please mark correspondence for the attention of the Real Meal Deal campaign.

Appendix: Cookies policy

We use the term “cookies” to refer to cookies and other similar technologies covered by the EU Directive on privacy in electronic communications.

What is a cookie?

Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and the cookies themselves cannot collect any information stored on your computer or your files. When a server uses a web browser to read cookies, they can help a website deliver a more user-friendly service. To protect your privacy, your browser only gives a website access to the cookies it has already sent to you.

Why do we use cookies?

We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website. Cookies remember the type of browser you use and which additional browser software you have installed. They also remember your preferences, such as language and region, which remain as your default settings when you revisit the website. Cookies also allow you to rate pages and fill in comment forms. Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer.

How do I reject and delete cookies?

We will not use cookies to collect personally identifiable information about you. However, should you wish to do so, you can choose to reject or block the cookies set by us by changing your browser settings – see the Help function within your browser for further details. Please note that most browsers automatically accept cookies, so if you do not wish cookies to be used you may need to actively delete or block them. Note, however, that if you reject the use of cookies you will still be able to visit our websites but some functions may not work correctly.